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Registered Company in Singapore. UEN 53409307L
Destinations we ship?
We ship worldwide for all our products except for fresh natural henna cones - which is only shipped locally (Singapore).
What are modes of collection for local orders?
For local orders; you could opt for self collection (Woodlands) or opt for normal/tracked postage.
Address for self collection will be provided upon order confirmation.
Due to current COVID-19 measures taken by the government, we have temporarily ceased all self collection and postage of larger items at Singpost. Contactless delivery is available at $6/islandwide.
Address for self collection will be provided upon order confirmation.
Due to current COVID-19 measures taken by the government, we have temporarily ceased all self collection and postage of larger items at Singpost. Contactless delivery is available at $6/islandwide.
What are the shipping costs & duration for delivery?
Local (Singapore)
- We use SingPost/ self-deliver the items.
- All costs are in SGD.
- All packages are posted within 1-2 business days by 5 pm Singapore local time. (For Singapost)
- A photograph of posted picture along with tracking number (if applicable) will be sent to the customer.
Delivery times are only estimates and may/ may not be the actual delivery standard experienced.
Ancientouch will not be liable for any lost mails, however if tracked, we will contact SingPost to try to find for it.
- We use SingPost/ self-deliver the items.
- All costs are in SGD.
- All packages are posted within 1-2 business days by 5 pm Singapore local time. (For Singapost)
- A photograph of posted picture along with tracking number (if applicable) will be sent to the customer.
Delivery times are only estimates and may/ may not be the actual delivery standard experienced.
Ancientouch will not be liable for any lost mails, however if tracked, we will contact SingPost to try to find for it.
Type of Postage |
Cost |
Delivery Duration |
Normal Mail |
$1.15 to $2.50 |
2 - 5 business days |
A.M. Mail (Letter box) |
$3 |
11 am next business day |
SmartPac Mini (Tracked) |
$3.20 |
2 - 3 business days |
Islandwide Delivery (Tracked + Doorstep Delivery) |
$6 |
Date will be indicated in your order confirmation message By 10.30pm |
Overseas
- We use SingPost to post our packages.
- All costs are in SGD.
- All packages are posted within 1-2 business days by 5 pm Singapore local time.
- All overseas packages are posted with registered mail.
- Registered mail may require a signature on delivery.
- A photograph of posted picture along with tracking number will be sent to the customer.
- Cost and delivery time for postage varies for different country. Kindly click on the button below to get an estimate of postage cost (>Airmail > small packets) and delivery period (>registered article). However our team will advice you of the postage cost and duration upon order submission/request.
Delivery times are only estimates and may/ may not be the actual delivery standard experienced.
Ancientouch will not be liable for any lost mails, however if tracked, we will contact SingPost to try to find for it.
However, do note any delay at the destination countries is beyond the control of Singapore Post.
- We use SingPost to post our packages.
- All costs are in SGD.
- All packages are posted within 1-2 business days by 5 pm Singapore local time.
- All overseas packages are posted with registered mail.
- Registered mail may require a signature on delivery.
- A photograph of posted picture along with tracking number will be sent to the customer.
- Cost and delivery time for postage varies for different country. Kindly click on the button below to get an estimate of postage cost (>Airmail > small packets) and delivery period (>registered article). However our team will advice you of the postage cost and duration upon order submission/request.
Delivery times are only estimates and may/ may not be the actual delivery standard experienced.
Ancientouch will not be liable for any lost mails, however if tracked, we will contact SingPost to try to find for it.
However, do note any delay at the destination countries is beyond the control of Singapore Post.
How do I proceed with an order/booking?
Step 1 - Place your order through the order form located on each store page/ you may also click on the order form button below. To book us for henna services/classes you may fill out the request form at the bottom of the service page .
Step 2 - Our team will revert within 1 - 2 business days with regards to your order / booking requests.
Step 3 - Payment can be made through a bank transfer/ paynow. Payment details will be provided upon order confirmation process. 100% payment is required for product orders while 50% deposit is required to confirm a booking. Cash on delivery option is available for self collection. (local only)
Step 4 - Kindly send us a screenshot of your transaction (along with your name, contact number and address if your have opted for postage).
Step 5 - Our team will keep you updated of the shipping process and a picture will be provided when item is being posted along with tracking number (if applicable).
Step 6 - Local clients can opt for self collection as well, however do provide us with a suitable date and time for arrangements to be made.
Step 3 - Payment can be made through a bank transfer/ paynow. Payment details will be provided upon order confirmation process. 100% payment is required for product orders while 50% deposit is required to confirm a booking. Cash on delivery option is available for self collection. (local only)
Step 4 - Kindly send us a screenshot of your transaction (along with your name, contact number and address if your have opted for postage).
Step 5 - Our team will keep you updated of the shipping process and a picture will be provided when item is being posted along with tracking number (if applicable).
Step 6 - Local clients can opt for self collection as well, however do provide us with a suitable date and time for arrangements to be made.
For any other questions, feel free to contact us.