Terms & Conditions
for services by ©ANCIENTOUCH
Thank you for taking your time to read through © ANCIENTOUCH 's T&C.
By using this website you agree to be bound by the terms and conditions set out below. If you have any queries relating to these terms and conditions, please email us. © ANCIENTOUCH reserves the rights to change this T&C without any prior notice. © ANCIENTOUCH respects your privacy at all times.
By using this website you agree to be bound by the terms and conditions set out below. If you have any queries relating to these terms and conditions, please email us. © ANCIENTOUCH reserves the rights to change this T&C without any prior notice. © ANCIENTOUCH respects your privacy at all times.
Deposits
Deposit for any service(s) provided by © ANCIENTOUCH is required when a booking is made. Soft booking of slots will be valid for 24 hours only. After-which, the slot will be released and date will be made available for someone else to book.
All bridal/event henna art service bookings require 50% deposit to be confirmed. Balance to be paid on the day of event in cash/paynow. Confirmation email with invoice will be emailed upon successful booking. Deposits made are non-refundable AND non-transferable to another service/individual. Any cancellations of service(s) booked will result in a forfeit of deposits made (50% of total invoice) and no refunds will be made.
In relation to COVID-19 pandemic situation, the following applies:
Cancellation of events - If client decides to cancel the booking despite offering a date change option, strictly no refunds will be made and deposit (50% of total invoice) will be forfeited. Deposits are non-transferable hence, no credits are issued. Deposits cannot be used for purchase of any other products/services under © ANCIENTOUCH.
Change of Date - We are more than happy to assist with any date changes for existing bookings, however, please discuss dates with us before confirming any changes (to check our availability). You are allowed 1 date change without any fees. Supporting documents/ valid reason with evidence must be presented. Subsequent change or changes without a valid reason will occur an additional $50 fee (per change). Please discuss to check availability against our schedule prior to change of dates.
All bridal/event henna art service bookings require 50% deposit to be confirmed. Balance to be paid on the day of event in cash/paynow. Confirmation email with invoice will be emailed upon successful booking. Deposits made are non-refundable AND non-transferable to another service/individual. Any cancellations of service(s) booked will result in a forfeit of deposits made (50% of total invoice) and no refunds will be made.
In relation to COVID-19 pandemic situation, the following applies:
Cancellation of events - If client decides to cancel the booking despite offering a date change option, strictly no refunds will be made and deposit (50% of total invoice) will be forfeited. Deposits are non-transferable hence, no credits are issued. Deposits cannot be used for purchase of any other products/services under © ANCIENTOUCH.
Change of Date - We are more than happy to assist with any date changes for existing bookings, however, please discuss dates with us before confirming any changes (to check our availability). You are allowed 1 date change without any fees. Supporting documents/ valid reason with evidence must be presented. Subsequent change or changes without a valid reason will occur an additional $50 fee (per change). Please discuss to check availability against our schedule prior to change of dates.
Balance Payment and Payment Terms
Upon deposit being placed, a confirmation email with invoice will be sent.
Balance payment is/are to be paid in full to © ANCIENTOUCH on the day of service in cash/ bank transfer/ paynow before the artist leaves the location. Update on balance for any add on services/ extension to services (e.g extension in hours for henna party bookings, upgrade of bridal packages) will be notified at the end of service and balance payment is to be made before the artist leaves the location. A grace period of 24 hours [from end of appointment] will be given if payment is not made on the same day.
Failure to do so will incur in the following additional charges to be applied for the delay;
within 1st 24 hours delay after the grace period: + $15
within 1st 36 hours delay after the grace period: +$30
within 1st 48 hours delay after the grace period: +$50
Any payment delays more than 48 hours and/or non-contactable/ MIA situations which occurs more than 48 hours (from the grace period) will incur in a police report being lodged. Any excuses given after 48 hours delay will not be tolerated/taken into consideration.
Balance payment is/are to be paid in full to © ANCIENTOUCH on the day of service in cash/ bank transfer/ paynow before the artist leaves the location. Update on balance for any add on services/ extension to services (e.g extension in hours for henna party bookings, upgrade of bridal packages) will be notified at the end of service and balance payment is to be made before the artist leaves the location. A grace period of 24 hours [from end of appointment] will be given if payment is not made on the same day.
Failure to do so will incur in the following additional charges to be applied for the delay;
within 1st 24 hours delay after the grace period: + $15
within 1st 36 hours delay after the grace period: +$30
within 1st 48 hours delay after the grace period: +$50
Any payment delays more than 48 hours and/or non-contactable/ MIA situations which occurs more than 48 hours (from the grace period) will incur in a police report being lodged. Any excuses given after 48 hours delay will not be tolerated/taken into consideration.
Henna Services
© ANCIENTOUCH reserves the rights to update their price list without prior notice. However, if you have already confirmed your booking with a deposit, these prices will not affect your existing paid booking.
Hourly charges: Start and end time will be recorded to tabulate final charges for henna parties (hourly basis). $45 will be added to final invoice for every 30 minutes extension of your booking time. (E.g. session booked for 1 hour. Start time: 7 pm & end time: 8.10pm, additional +$45 will be added to final invoice for 10 minutes extension in booking duration.)
To avoid any miscommunication kindly inform © ANCIENTOUCH (at the time of booking) if you want all guests to receive their henna art (even if it results in an extension of booking duration) / stop services within booking period (regardless all guests have their henna done or not).
Surcharges: A one-time $40 Surcharge applies for henna art services* ending later than 12 am.
* Henna services refers to both bridal and non-bridal henna services.
Designs: You may show a reference image for your henna art / allow our artist to free style a design. However designs will be amended to fit the package you have chosen (e.g. full arm length design being shown for a wrist length package will result in design being cut until wrist length). If you want extension of the design, charges will apply according to length. You may refer to our bridal henna packages for price reference.
We prioritize health & safety precautions. Therefore, in light of Covid-19 situation, masks should be worn by the brides/client getting henna done at all times. © ANCIENTOUCH does not tolerate any smoking/ vaping in the presence of our artist/service provider by bride/ family members. A gentle reminder will be given if smoking/vaping is performed. Failure to comply will result in instant cancellation of the service/appointment and © ANCIENTOUCH reserves the rights to forfeit any payments made for that appointment/service. © ANCIENTOUCH will not tolerate any disrespect to our artists. Any verbal &/ physical abuse will be reported to the authorities immediately.
Hourly charges: Start and end time will be recorded to tabulate final charges for henna parties (hourly basis). $45 will be added to final invoice for every 30 minutes extension of your booking time. (E.g. session booked for 1 hour. Start time: 7 pm & end time: 8.10pm, additional +$45 will be added to final invoice for 10 minutes extension in booking duration.)
To avoid any miscommunication kindly inform © ANCIENTOUCH (at the time of booking) if you want all guests to receive their henna art (even if it results in an extension of booking duration) / stop services within booking period (regardless all guests have their henna done or not).
Surcharges: A one-time $40 Surcharge applies for henna art services* ending later than 12 am.
* Henna services refers to both bridal and non-bridal henna services.
Designs: You may show a reference image for your henna art / allow our artist to free style a design. However designs will be amended to fit the package you have chosen (e.g. full arm length design being shown for a wrist length package will result in design being cut until wrist length). If you want extension of the design, charges will apply according to length. You may refer to our bridal henna packages for price reference.
We prioritize health & safety precautions. Therefore, in light of Covid-19 situation, masks should be worn by the brides/client getting henna done at all times. © ANCIENTOUCH does not tolerate any smoking/ vaping in the presence of our artist/service provider by bride/ family members. A gentle reminder will be given if smoking/vaping is performed. Failure to comply will result in instant cancellation of the service/appointment and © ANCIENTOUCH reserves the rights to forfeit any payments made for that appointment/service. © ANCIENTOUCH will not tolerate any disrespect to our artists. Any verbal &/ physical abuse will be reported to the authorities immediately.
T&C for charity henna #projectbridebyancientouch
- Submission of nomination does not mean confirmation/selection of bride.
- An email will be sent to you when the nominated BTB's (bride-to-be's) henna appointment has been successfully booked.
- Redemption is permitted for one bridal event per person.
- Free henna is only for the bride. Family members are not inclusive. If family members need henna, it will be chargeable.
- Ancientouch will not tolerate any false information provided to misuse this noble project.
- If you misuse this project to claim free bridal henna, but do not fall under the eligibility criteria/category, Ancientouch has the rights to cancel the appointment.
- This package is non-transferable to another person or other service.
- The bride may omit services within package (e.g No cappings/ no feet henna).
- Any services omitted will not be transferable into a substitute service.
- Ancientouch will be taking pictures/videos of the artwork to post on social media, by accepting this package, you agree to this.
- We prioritize our artists and nominee's health. Therefore, for safety reasons, masks should be worn by the brides at all times. No smoking/ vaping should be done in the presence of our artist by bride/ family members. A gentle reminder will be given if smoking/vaping is performed. Failure to comply will result in instant cancellation of the service/appointment.
- Ancientouch will not tolerate any disrespect to our artists. Therefore, any verbal &/ physical abuse will be reported to the authorities immediately.
- An email will be sent to you when the nominated BTB's (bride-to-be's) henna appointment has been successfully booked.
- Redemption is permitted for one bridal event per person.
- Free henna is only for the bride. Family members are not inclusive. If family members need henna, it will be chargeable.
- Ancientouch will not tolerate any false information provided to misuse this noble project.
- If you misuse this project to claim free bridal henna, but do not fall under the eligibility criteria/category, Ancientouch has the rights to cancel the appointment.
- This package is non-transferable to another person or other service.
- The bride may omit services within package (e.g No cappings/ no feet henna).
- Any services omitted will not be transferable into a substitute service.
- Ancientouch will be taking pictures/videos of the artwork to post on social media, by accepting this package, you agree to this.
- We prioritize our artists and nominee's health. Therefore, for safety reasons, masks should be worn by the brides at all times. No smoking/ vaping should be done in the presence of our artist by bride/ family members. A gentle reminder will be given if smoking/vaping is performed. Failure to comply will result in instant cancellation of the service/appointment.
- Ancientouch will not tolerate any disrespect to our artists. Therefore, any verbal &/ physical abuse will be reported to the authorities immediately.
Registered Company in Singapore. UEN 53409307L
©ANCIENTOUCH
©ANCIENTOUCH